Why / how do I verify my bank account number?
Why: Bank account number verification is required for all new customers. We do our best to keep this process as simple and painless as possible, while at the same time preventing abuse of our services. All bitcoin merchants that offer bitcoins and other anonymous, digital products via iDEAL have to take extra measures to help prevent fraud. Without these measures, Bitcoin is (unfortunately) an appealing target for cybercriminals. These criminals are very creative in luring unsuspecting people to give out their bank account information (phishing), to defraud them or to clear out entire bank accounts with hacked computers. They use these bank accounts to buy bitcoins, making these criminals harder to trace.
Despite the fact that these measures make the buying process slightly more complicated, we are convinced that it is an effective way to prevent fraud. It protects our customers and aids our commitment to making sure that Bitcoin is associated with positive aspects such as innovation, rather than crime.
How: If verification is needed, you will see the verification process directly after completing the payment. It’s also possible to verify your account in advance, via this link. You will receive an email when the verification was successful, after which you’ll be able to order bitcoins without any delay.
The verification of your account is only needed once and will take just a few minutes of your time. You fill in your information (IBAN number, email address and mobile number). You will then receive a verification code via text message. After you’ve entered the code on our website you will receive instructions to transfer € 0.01 to our bank account. It is important that you copy the exact description given in the instructions to the description box of your bank transfer.
It could take a few hours or a maximum of one business day after your transfer has been processed before your account number is verified and the bitcoins are transferred. Transferring funds from Belgium will take at least one business day to process. For your first order, a so-called cool-down period of 2 to 8 hours (depending on the order amount) is in place. However, immediately after the first bitcoins are transferred there are no more restrictions on the amount of bitcoins you can purchase and bitcoins will be delivered immediately without the need for further verification. Because we have bank accounts with ABN, ING, SNS and bunq we can also verify bank accounts with these banks during weekends (on a ‘best effort’ basis). If you have an account with another bank, and you wish to have it verified during the weekend: there often are possibilities for us to do so, please contact us.