Why does my payment with Bancontact keep failing?

There is currently a limit of €2500 on Bancontact payments as a result of increased fraud using this payment method. It is possible that Bancontact transactions will be blocked by our payment service provider or your bank. In most cases no funds will have been transferred out of your account and error notice will be displayed on our website after 15 minutes. Please contact us if funds were transferred out of your account.

In most cases a second transaction does go through. If your transaction was cancelled, please try again. We advise you to contact your bank for more information should a second attempt also be blocked.

Live Chat Consent

The live chat is a service provided by MessageBird B.V. which is (a.o.) subject to the EU General Data Protection Regulation (GDPR) and states they do not use your data for commercial gain. In order to load the Live Chat we ask you to consent to the processing of any data shared with us using the chat. By closing this window without giving consent the chat will not load and no data will be shared.
For more information please review the MessageBird Privacy Policy.