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What does an urgent payout mean?

The option for urgent payout means that the payout will be manually processed by us as soon as possible. The cost for this action is 0.25% with a minimum of € 7.50 for an amount up to € 5000 (it can be lower sometimes, you will not see a checkbox for urgent payout at those moments). If you have a bank account with ING, SNS, ABN-Amro or bunq, we will transfer the money from our account at the same bank and you will receive the payout almost immediately. If you have a different (Dutch) bank, we will process an urgent payout from our SNS bank account. Urgent payments will be processed as follows:

  • If you are using a Dutch bank account, we can process the payment until 22:00 every day. Should you create a transaction that is broadcasted and/or confirmed later than 22:00, we will proceed with processing the payment circa 09:30 of the next day.
  • Are you using a foreign bank account? In this case, we will process the payment similarly to payments regarding Dutch bank accounts. Depending on wether your bank supports "instant payments", you will either receive your funds instantly or the next business day.

In practice, we generally process an urgent transaction within an hour. During evenings and weekends it occasionally takes slightly longer, but the transaction will (almost) without exception be paid out within two hours.

Always use a sufficient amount (min. 0.0003) of miner's fee for urgent sales orders. Urgent payouts are transferred after the first network confirmation.

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