On march 30th, Good Friday, both domestic and international payments will not be processed due to Good Friday being a bank holiday. Monday, april 2nd, Easter Monday, is also a bank holiday.

This means normal sell orders will take longer than usual to process. The verification of bank accounts will also be limited during the holidays.

Buying bitcoins with iDEAL and Bancontact remains possible. Selling bitcoins also remains possible, however, keep in mind that after 12:00 on thursday, march 30th, we cannot process regular sell orders until tuesday, april 2nd.

Urgent payments during these holidays will still be processed, but are limited to ING, ABN Amro, SNS bank and bunq accounts only.

In the past, banks have had trouble processing payments in a timely manner on the first day after Easter Monday. Note that this may result in a delay of the processing of all regular sell orders.

Support will be available through e-mail (contact@bitonic.nl), facebook or through the chat-apps telegram and signal (See our contact page for more info).