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When will I receive my bitcoins?

We always try to send your bitcoins as soon as possible. When you receive your bitcoins depends on a number of factors, as which bank you use and how congested the Bitcoin network is. Not every bank supports instant payments, whereby a transaction takes about 5 seconds are processed. In some cases it can therefore take up to one working day for the transaction to arrive in our bank account. For this reason, it can be useful to check whether your bank supports instant payments to Bunq bank to prevent you from having to wait longer than desired for your bitcoins.

When the Bitcoin network is congested, your transaction can also take longer than you are used to. However, in this case you will always see your bitcoins automatically appear in your wallet.