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On April 19th, Good Friday, both domestic and international payments will not be processed due to Good Friday being a bank holiday. Monday, april 22nd, Easter Monday, is also a bank holiday. This means normal sell orders will take longer than usual to process. The verification of bank accounts will also be limited during the holidays.
Buying bitcoins with iDEAL and Bancontact remains possible. Selling bitcoins also remains possible, however, keep in mind that after 12:00 on thursday, April 18th, we cannot process regular sell orders until tuesday, april 23th. Urgent payments during these holidays will still be processed, but are limited to ING, ABN Amro, SNS bank and bunq accounts only.
Support will be available during these days through e-mail (contact@bitonic.nl) or through the chat-apps telegram and signal. See our contact page for more info.
The live chat is a service provided by MessageBird B.V. which is (a.o.) subject to the EU General Data Protection Regulation (GDPR) and states they do not use your data for commercial gain. In order to load the Live Chat we ask you to consent to the processing of any data shared with us using the chat. By closing this window without giving consent the chat will not load and no data will be shared.
For more information please review the MessageBird Privacy Policy.