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Questions? We'd be happy to assist you. We are available via mail, chat or phone: +31 20 226 5289 [mon - fri 9:30am–1pm & 2pm-6pm]

Account verification

Status updates regarding the verification process will be sent to this email address

Identification

During the verification process we ask for your personal information. The new law mandates us to check and store this. Also, in some cases we will have to ask for additional information.

Privacy

We use the personal information only for our services or to meet the legal requirements. We will never use your personal information for commercial purposes. In our privacy policy we explain this in detail.

Terms & Conditions

By accepting the terms and conditions you understand, among other things, that it is not allowed to make payments to a webshop. You are in any case required to use your own wallet.

Live Chat Consent

The live chat is a service provided by MessageBird B.V. which is (a.o.) subject to the EU General Data Protection Regulation (GDPR) and states they do not use your data for commercial gain. In order to load the Live Chat we ask you to consent to the processing of any data shared with us using the chat. By closing this window without giving consent the chat will not load and no data will be shared.
For more information please review the MessageBird Privacy Policy.