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Questions? We'd be happy to assist you. We are available via mail, chat or phone: +31 20 226 5289 [mon - fri 9:30am–1pm & 2pm-6pm]

Account verification

Status updates regarding the verification process will be sent to this email address


During the verification process we ask for your personal information. The new law mandates us to check and store this. Also, in some cases we will have to ask for additional information.


We use the personal information only for our services or to meet the legal requirements. We will never use your personal information for commercial purposes. In our privacy policy we explain this in detail.

Terms & Conditions

By accepting the terms and conditions you understand, among other things, that it is not allowed to make payments to a webshop. You are in any case required to use your own wallet.