Questions? We'd be happy to assist you. We are available via mail, chat or phone: +31 20 226 5289 [mon - fri 9:30am–1pm & 2pm-6pm]

Payment info

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Should an error occur during the transaction, we will return the bitcoins to this address. Don't have an address? Get a wallet.
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IBAN bank account number for payout
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Your payment will be transferred manually as soon as possible, this usually happens within an hour during office hours. Are you a ABN, ING, SNS or bunq customer, we will transfer the payment from the same bank and it should process immediately. The costs (0.25%, min. € 7.50) are deducted after submitting the form.

Please note: We can only transact with registered customers, please verify first if your details are not yet known.

Selling to Bitonic

Bitonic has its own stock and is therefore not an intermediary. If you sell your bitcoins to us, we will immediately reserve your payout and the payout order will be sent to the bank no later than the following business day.

We offer the urgent bank transfer option for faster payout. We will, as soon as possible, either transfer the payout manually from a bank account at the same bank as the recipient bank account (to ensure a fast transfer) or submit a priority bank transfer. A network confirmation is required before payout.

  • Preferably send the bitcoins from your own wallet. We do not recommend sending bitcoins from an exchange directly, because of the possible delay in processing your withdrawal from the exchange.
  • Set your wallet to show amounts in bitcoin, do not send an amount in euro's or mBTC.

Questions? We'd be happy to assist you. We are available via mail, chat or phone: +31 20 226 5289 [mon - fri 9:30am–1pm & 2pm-6pm]

Live Chat Consent

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For more information please review the MessageBird Privacy Policy.